Shipments and returns

Your pack shipment


We at Online Medical Products attempt to make your shopping experience as simple and easy as possible. We pride ourselves in not charging for standard mainland UK delivery, orders depending on size and weight would be shipped via either Royal Mail or Fedex on a 3-4 working days lead time.


However should you require a specific type of carriage whether it be a next working day service (available if ordered before 13:00) or off mainland UK, then please use the 'Contact Us' tool to obtain a carriage quote.




In the unlikely event that you should need to return an item to us, please contact us for details.


If deemed that the goods are in anyway faulty through manufacture or delivery we will endeavour to rectify.


If the goods are not required through cutomer/order error, please contact


The customer will be required to return goods in a safe, recorded manner to ensure they arrive in a 're-saleable' condition. If a collection is required, we can provide this service at a nominal charge.


PLEASE NOTE: Certain goods incur a 'Re-Stocking Fee' that is charged to us by the Manufacturer which would need to be charged to the Customer when returning through 'Order Error'